Frequently Asked Questions
Everything you need to know about your Foxwood shopping experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and start your refund or exchange process.
Which payment methods do you accept?
Foxwood Clothing accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay and Klarna.
How do I find my correct size?
Each product page features a detailed 'Size Guide' link. We provide specific measurements for chest, waist, and length to help you find the perfect fit for your body type.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or change your order within 60 minutes of placement by contacting our customer support team via live chat.
Are your materials sustainably sourced?
At Foxwood, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and sustainable linen in our collections to minimize our environmental footprint.